TERMS & CONDITIONS

This Cancellation Policy outlines the terms and conditions applicable to the cancellation of orders or services provided by A R U Cosmetics

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1. Order Cancellation

Customers may request the cancellation of their order within 14 days of placing the order. To initiate a cancellation, customers must contact our customer support team at [customer support email/phone number]. We will make reasonable efforts to accommodate cancellation requests, but we cannot guarantee that cancellations will be processed if the order has already been shipped or fulfilled.

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2. Cancellation Fees

Cancellation fees may apply under certain circumstances. Customers will be notified of any applicable fees at the time of cancellation. These fees may cover administrative costs or any expenses incurred by A R U Cosmetics in processing the order.

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3. Refund Policy

Refunds for cancelled orders will be processed in accordance with our Refund Policy. Please refer to our Refund Policy for more details on eligibility criteria and the refund process.

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4. Changes to Orders

Customers may request changes to their order within 14 days of placing the order. We will make reasonable efforts to accommodate changes, but we cannot guarantee that changes can be made if the order has already been processed.

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5. Exceptional Circumstances

In certain exceptional circumstances, A R U Cosmetics reserves the right to cancel an order or service. Customers will be notified of such cancellations and any applicable refund or credit procedures.

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6. Contact Information

For any inquiries or to request a cancellation, customers can contact our customer support team at [customer support email/phone number].